This Privacy Policy explains how Free HDR Photo Enhancer collects, uses, discloses, and otherwise processes personal information when you use our websites, applications, APIs, and related services.
1. Scope and Controller
This Privacy Policy applies to personal information we collect through the Service, through our communications with you, and in connection with our business operations related to the Service.
Free HDR Photo Enhancer is the data controller or business responsible for deciding how and why your personal information is processed, unless we expressly state otherwise or process information on behalf of a business customer under a separate agreement.
2. Information We Collect
Depending on how you use the Service, we may collect the following categories of personal information:
We generally do not store full payment card numbers. Payment information is typically processed directly by our payment processor.
- Account information, such as your name, email address, username, password, and login credentials;
- Profile information, such as avatar, biography, preferences, and creator profile details;
- Billing and transaction information, such as subscription plan, purchase history, invoices, and billing address;
- User content, including images, videos, text prompts, comments, support requests, feedback, and communications;
- Usage information, such as pages viewed, clicks, navigation paths, timestamps, referrers, feature usage, error logs, and session activity;
- Device and browser information, such as IP address, browser type, operating system, device identifiers, language, and approximate location inferred from IP;
- Cookie, pixel, local storage, and similar technology data, where used;
- Information from third parties, such as payment processors, identity providers, analytics providers, and fraud-prevention vendors.
3. How We Use Information
We use personal information to:
We do not sell your personal information for money.
- create and manage accounts and authenticate users;
- provide the Service, including processing uploads, generations, edits, storage, sharing, API calls, and notifications;
- personalize the Service and remember your settings, models, workflows, language, and preferences;
- process payments, subscriptions, invoices, credits, refunds, fraud checks, and other financial operations;
- communicate with you about your account, purchases, tasks, updates, support issues, and policy changes;
- maintain, monitor, debug, secure, and improve the Service;
- prevent abuse, detect harmful or illegal activity, enforce our Terms and policies, and protect the Service, our users, and third parties;
- analyze usage, conduct internal research, and improve product quality and safety systems;
- comply with legal obligations and respond to lawful requests;
- establish, exercise, or defend legal claims.
4. AI-Specific Processing
Because Free HDR Photo Enhancer is an AI-powered media platform, we and our service providers may process prompts, uploaded files, metadata, generated outputs, moderation signals, and usage records to operate and improve the Service.
This may include processing personal information contained in your prompts, media, or outputs when needed to generate or transform requested content, detect policy violations or fraud, troubleshoot failures, improve model quality and safety, and support customer service or dispute resolution.
You should not submit confidential, highly sensitive, regulated, or biometric information unless you are legally authorized to do so and understand the risks of processing such data through AI systems.
5. How We Share Information
We may disclose personal information to the following categories of recipients:
We require service providers to use personal information only as necessary to provide services to us and in accordance with this Privacy Policy.
- Service providers and vendors that help us operate the Service, including hosting, storage, analytics, security, customer support, communications, billing, and moderation providers;
- Payment processors and financial service providers that process transactions;
- Identity and authentication providers you use to sign in;
- Model, inference, rendering, or infrastructure providers used to fulfill the requests you submit;
- Other users or the public when you choose to post, publish, share, or otherwise make content visible through the Service;
- Professional advisers, auditors, insurers, and legal counsel;
- Law enforcement, regulators, courts, or other third parties when required by law or reasonably necessary to protect rights, safety, and property;
- Buyers, investors, successors, or counterparties in connection with a merger, financing, acquisition, restructuring, or sale of assets.
6. Cookies and Similar Technologies
We may use cookies, local storage, SDKs, pixels, and similar technologies to keep you signed in, remember preferences and settings, measure traffic and product usage, diagnose bugs and security issues, and improve site functionality.
You can control cookies through your browser settings, subject to certain limitations. Blocking some technologies may affect Service functionality.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods vary depending on the type of data and context. Public content or content copied by others may remain available outside our systems even after removal from the Service.
8. International Transfers
We may process and store personal information in the United States and other countries where we or our service providers operate. These locations may have data protection laws different from those in your jurisdiction. Where required by applicable law, we will use appropriate safeguards for cross-border transfers.
9. Security
We use reasonable technical, organizational, and administrative safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
You are responsible for safeguarding your account credentials, devices, API keys, and integration secrets.
10. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, to receive a portable copy, to opt out of marketing communications, or to withdraw consent where processing is based on consent.
You may manage certain information directly through your account settings. To submit a privacy request, contact us at support@free-hdr-photo-enhancer.online. We may need to verify your identity before processing certain requests.
11. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without the consent required by law. If you believe a child provided personal information to us in violation of applicable law, contact us and we will investigate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date, post notice in the Service, send an email, or use other appropriate means. Your continued use of the Service after the updated Privacy Policy becomes effective means the updated Privacy Policy applies.
13. Contact Us
For privacy questions or requests, contact us at support@free-hdr-photo-enhancer.online.